Updating firmware

How to update your Force Hooks to the latest version of firmware.

Before you start

  1. Ensure devices are fully charged before attempted a firmware update.

  2. Connect only a single device at a time.

  3. Give yourself adequate time to complete the process. It can take up to 5-10 minutes per device, depending on the speed of your phone and bluetooth connection.

Steps for updating the firmware

  1. Turn on one Force Hook device, open the app, then connect via the usual method

  2. Navigate to the settings screen by tapping the gear βš™οΈ icon in the top right hand corner of the home screen

  3. Tap on Devices.

  4. Select desired device.

  5. Tap Firmware update.

  6. If there is a newer version, it will automatically be downloaded and uploaded to your device.

  7. Return to the device screen and check the firmware version has changed to reflect the change

Issues:

If you have any issues with this process, please contact support@ascendlabs.com.au

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