# Updating firmware

### Before you start

1. Ensure devices are fully charged before attempted a firmware update.
2. Connect **only a single device at a time.**
3. Give yourself adequate time to complete the process. It can take up to 5-10 minutes per device, depending on the speed of your phone and bluetooth connection.

### Steps for updating the firmware

1. Turn on ***one*** Force Hook device, open the app, then connect via the usual method
2. Navigate to the settings screen by tapping the gear :gear: icon in the top right hand corner of the home screen
3. Tap on Devices.
4. Select desired device.
5. Tap Firmware update.
6. If there is a newer version, it will automatically be downloaded and uploaded to your device.
7. Return to the device screen and check the firmware version has changed to reflect the change

<figure><img src="/files/HrnEl3JAecEh3ysiOxcl" alt=""><figcaption></figcaption></figure>

### Issues:

If you have any issues with this process, please contact <support@ascendlabs.com.au>&#x20;


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